Frequently asked questions

Tinkly Fashion is an Indian e-commerce brand specialising in women’s fashion. Our catalogue includes tops and blouses, dresses, co-ords, jumpsuits, curve-friendly styles, winter layers, and bags — designed for everyday wear and occasions.

We work with wearable, season-appropriate fabrics, including:

• Cotton & linen — breathable options for everyday comfort
• Georgette & crepe — light drape for dresses and occasion wear
• Rayon & blends — soft hand-feel with easy movement
• Knit, velvet & winter fabrics — selected for seasonal collections

The exact fabric composition for each piece is listed on its product page under specifications.

Most Tinkly Fashion styles are ready to ship from our inventory once your order is confirmed. Estimated delivery (typically 3–7 days) is shown at checkout and on the product page. Limited or restocked styles may take a little longer — any delay will be reflected in your order confirmation.

We photograph products carefully, but colours can look slightly different depending on your screen brightness and room lighting. Print placement and minor dye-lot differences can also vary between garments. Fabric name, colour, and composition are listed on each product page for reference.

1. Browse our catalogue and open the product page for fabric, fit notes, and size chart
2. Select your size and colour (where available) and add the item to your cart
3. Enter your delivery address and choose a payment method at checkout
4. Receive an order confirmation email with estimated delivery timeline
5. Track shipment via your account or our Track Order page

Yes. If you are unsure between two sizes, need fabric advice, or want styling ideas for an occasion, contact our team with your usual size, preferred fit, and the product links you are considering. We respond within one business day.

Address changes may be possible before dispatch — contact support promptly. Changes to size, colour, or style are generally not possible once the order has been packed. Reach out within a few hours of ordering for the best chance of adjustment. Paid orders can’t be cancelled; see our Cancellation & Refund Policy.

Where gift-friendly packaging or occasion filters are available, they appear at checkout or on product listings. You can also note a gifting request when you contact support after placing an order, and we will do our best to help before dispatch.

Every apparel product page includes a size chart and available sizes (typically S, M, L, XL, with curve options where listed). Measure yourself against the chart — bust, waist, and hip — rather than guessing from another brand’s size. Fit notes (slim, regular, or relaxed) are shown when relevant.

As a general guide:

• Fitted styles (bodycon dresses, tailored tops) — size up if you prefer more ease
• Relaxed / oversized styles — your usual size often works; check the length notes
• Co-ords & jumpsuits — follow the larger of bust or hip if they differ

All sales are final, so we can’t take back or exchange items that don’t fit. Please check the size chart and fit notes on each product page before ordering, and contact us if you’re unsure about a size.

Standard Tinkly Fashion delivery for apparel is typically 3–7 days from order confirmation. Timelines may vary by pin code and logistics partner availability. Your order confirmation page shows the estimated delivery date. For full terms, see our Shipping Policy.

Yes — Tinkly Fashion ships lighter clothing parcels to most serviceable pin codes across India through trusted logistics partners. Enter your pin code on the product or checkout page to confirm serviceability. Some remote or restricted areas may have extended timelines or be temporarily unserviceable.

Orders are packed in protective mailers or cartons suited to lightweight apparel, with garments folded and sealed to reduce creasing and moisture exposure in transit. Inspect the package at delivery and note any visible damage on the courier receipt before signing.

Our logistics partners typically make up to three delivery attempts. If all attempts fail, the order may be returned to us and cancellation charges may apply. Ensure someone is available to receive the parcel. Provide an accurate address, landmark, and reachable phone number at checkout. Details are in our Shipping Policy.

Only while it is unpaid. If you left checkout before paying, open “My Orders” and choose Cancel Order; unpaid orders are also cancelled automatically after 30 minutes. Once an order is paid it can’t be cancelled. See our Cancellation & Refund Policy.

No. All sales are final, so we don’t accept returns or exchanges. Please review the size chart, fabric and product details before you buy.

No. We don’t issue refunds once an order has been paid. Full details are on our Cancellation & Refund Policy page.

Inspect your delivery when it arrives. If you notice transit damage, open seams, stains, or fabric flaws, take clear photos of the packaging and garment. Contact us within 48 hours via Contact Support with your order number and images, and our team will look into it.

Our quality guarantee covers manufacturing defects — such as faulty stitching, broken zippers or fasteners, and fabric flaws present at delivery — during the period stated on the product page. It does not cover damage from misuse, improper washing, alterations, or normal wear.

Minor differences in colour appearance (due to screen settings or lighting) and small print-placement variations are normal in apparel and are not defects. Manufacturing flaws such as holes, runs, uneven hems, or broken fasteners are covered.

• Always follow the care label sewn into the garment
• Wash similar colours together; use a mild detergent
• Avoid harsh bleach and high-heat drying unless the label allows it
• Hang or fold delicately; store away from direct sunlight for long periods
• Georgette, silk blends, and embellished pieces may need gentle wash or dry cleaning

Proper care helps colour and shape last. Damage from incorrect washing is not covered under the quality guarantee.

Log in to your account, open the order, and raise a service request — or contact us via the Contact page with your order number, photos of the issue, and a brief description. Our resolution team will review the claim and arrange a replacement, repair where feasible, or next steps.

• Credit and debit cards (Visa, Mastercard, RuPay)
• UPI (Google Pay, PhonePe, Paytm, and other UPI apps)
• Net banking
• Digital wallets (Paytm, Amazon Pay, and others)
• EMI options on select cards, where available

All transactions are processed through secure, encrypted payment gateways.

Track your order in three ways:

1. Visit our Track Order page and enter your order number or registered mobile number
2. Sign in to your account and open “My Orders” for live status
3. Watch for email and SMS updates when your order is dispatched and out for delivery

Yes. A tax invoice is included with your shipment and is also available for download from your order details in your account. The invoice includes product description, HSN code, taxes, and payment reference for your records.